Your inbox, sorted before anyone opens it
MailFellow uses AI to categorize, tag, and prioritize every incoming email. Your team sees what matters first and skips what does not.
Free 7-day trial · No credit card · AI categorization included in all plans
Sorting email by hand wastes hours
Every email lands in the same inbox. Your team spends time figuring out what to look at before they can start working.
Inbox chaos
Support, sales, billing, and spam all land in the same place. Your team spends the first minutes of every day just figuring out what to look at.
Manual sorting wastes time
Someone has to read and route every email before the right person can act on it. That's expensive, repetitive work that adds up across hundreds of emails.
Important emails get buried
Urgent requests disappear beneath newsletters and notifications. By the time someone spots a critical email, the opportunity or the customer is already gone.
No patterns visible
You can't see what types of emails are coming in or at what volume. Without that data, it's impossible to staff correctly or spot growing problems early.
AI sorts it. Your team solves it.
Every email is categorized and tagged before your team sees it. Support goes to support. Sales goes to sales. Spam disappears.
Auto-sorted
AI categorizes every email the moment it arrives. Support goes to support, sales goes to sales. No human triage required.
Zero manual work
Emails are tagged and routed automatically. Your team opens their channel and sees only what belongs to them, already labeled and ready to act on.
Priority first
Urgent emails are flagged and surfaced at the top. Your team always knows what needs attention now versus what can wait.
Category insights
The dashboard shows email volume by category over time. See trends, spot spikes, and make staffing decisions based on real data.
Smart categorization that learns from your team
Built for teams that can't afford to let a single email fall through the cracks.
Smart categories
Built-in categories cover the most common email types: support, sales, billing, feedback, and spam. Need something specific? Create custom categories with plain-language descriptions. No ML expertise required.
Priority detection
The AI recognizes urgency signals including words, tone, and sender history, and flags high-priority emails automatically. Your team sees critical messages at the top, not buried under routine correspondence.
Auto-routing to channels
Once categorized, emails are automatically routed to the right Discord channel or team inbox. Support tickets go to #support, billing questions go to #billing. Zero manual handoffs.
Custom rules
Teach the AI your labels. Override a categorization with one click and MailFellow learns from the correction. The more you use it, the more accurate it gets for your specific inbox patterns.
How it works
Emails arrive, AI reads them, tags get applied. The whole process takes milliseconds.
Email arrives
MailFellow picks up the email in real time as soon as it hits your inbox. No polling delays, no batching.
AI reads and tags
The AI reads the email and returns a category in milliseconds. Subject, body, sender, and context all factor into the classification.
Tagged and delivered
The email appears in the right channel with a category badge already attached. Your team sees context before they read a single word.
How teams use AI categorization
Whether you're handling support tickets, processing orders, or triaging product feedback, MailFellow fits your workflow.
Customer Support
Auto-route emails by category: bugs to engineering, billing to finance, general questions to support. Every ticket lands with the right team instantly.
E-commerce
Separate orders, returns, and customer questions automatically. Your ops team handles logistics while support handles inquiries. No overlap, no confusion.
SaaS
Triage bugs, feature requests, and billing issues before they hit your team. Engineering sees bugs, product sees feature requests, and finance sees billing. All automatically.
Frequently asked questions
Can I create custom categories?
Yes. You can define custom categories using plain-language descriptions. No machine learning expertise needed. Just describe what belongs in a category and MailFellow handles the rest.
How accurate is the categorization?
Categorization is highly accurate out of the box. Custom categories improve with usage as the AI learns from your corrections and feedback over time.
Can I override a category?
Yes. You can override any category with one click. MailFellow learns from your corrections and improves future categorizations automatically.
How much does MailFellow cost?
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Is my email data secure?
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are processed and forwarded in real-time. Your data stays yours.
Stop sorting. Start solving.
Start your free trial. AI categorization starts working on your first email.