Know exactly what is happening with your email
MailFellow gives you real-time visibility into email volume, response times, and team performance. All in one dashboard.
Free 7-day trial · No credit card · Dashboard included in all plans
You are managing email blind
How many emails came in today? What is your average reply time? Which team member is overloaded? Without a dashboard, you are guessing.
Blind management
You don't know how many emails came in today, how many are open, or whether your team is keeping up. You're making decisions without data.
No response time data
You can't measure how fast your team responds, can't set SLA targets, and can't tell if things are getting better or worse over time.
Team performance invisible
You have no idea who's handling the most volume, who's falling behind, or where to focus coaching. Workload distribution is a mystery.
No trends
You can't see if email volume is growing, shifting, or spiking seasonally. Planning ahead is impossible without historical data.
Every metric, updated in real time
Volume, response times, team performance, and trends at a glance. Know what is happening before it becomes a problem.
Real-time overview
Volume, status, and queue depth at a glance. Know exactly how many emails came in, how many are open, and whether your team is on top of it.
Response metrics
Average reply time, first response time, and resolution time tracked automatically. Set targets, measure performance, and prove your SLAs.
Team leaderboard
See who's handling what and how fast. Per-person reply counts, response times, and resolution rates so you can coach where it counts.
Trend charts
Daily, weekly, and monthly breakdowns of email volume and performance. Spot patterns, plan staffing, and track progress over time.
The numbers your team needs
Purpose-built analytics for teams that take email seriously.
Real-time dashboard
A live view of your entire inbox operation. Volume by account, queue depth by status, and team activity updated as it happens. No refreshing, no delays. The data you need when you need it.
Response time tracking
Track first response time, average reply time, and time to resolution across every conversation. Filter by account, team member, or time period. Set benchmarks and watch your team improve against them.
Team performance
Per-person metrics show reply counts, response times, and resolution rates for every team member. Identify top performers, spot who needs support, and balance workloads before burnout happens.
Export
Download any dataset as a CSV for deeper analysis in your spreadsheet or BI tool of choice. Schedule automated reports to be delivered to your team's chat channel on a daily or weekly basis.
How it works
Connect your email and the dashboard starts collecting data immediately. No configuration needed.
Connect your email
Link your Gmail, Outlook, or IMAP accounts in the dashboard. OAuth for Gmail and Outlook, app password for IMAP.
Data starts flowing
Metrics are tracked from day one. Volume, response times, and team activity are recorded automatically as your team handles email.
Open the dashboard
See everything at a glance. Filter by account, team member, or date range. Export what you need. Share reports with stakeholders.
How teams use the dashboard
Whether you are leading support, running a company, or managing a team, the data you need is already there.
Support Managers
Monitor SLA compliance and queue health in real time. Know when volume spikes before your team feels it, and prove your response time commitments with data.
Founders & CEOs
Get operational visibility across all inboxes without digging into individual conversations. See the health of your email operations at a glance and spot problems before they escalate.
Team Leads
Track workload distribution and detect bottlenecks before they become problems. Know who's overloaded, who has capacity, and where to redistribute work.
Frequently asked questions
Can I see analytics per email address?
Yes. You can filter all analytics by connected email account, so you can see volume, response times, and team activity broken down per address. Useful for comparing support@ vs sales@ performance.
Does it track individual team member performance?
Yes. MailFellow tracks reply counts, response times, and resolution rates per person so you can see who's handling what and how fast. All metrics are filterable by team member and date range.
Can I export data?
Yes. You can export any analytics view as a CSV for further analysis in spreadsheets or BI tools. You can also schedule automated reports to be delivered to your team's chat channel on a regular cadence.
How much does MailFellow cost?
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Is my email data secure?
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are processed in real-time and your data stays yours. Analytics data is aggregated metrics only.
Know your inbox. Lead your team.
Start your free trial. Your dashboard will be live the moment you connect your first email account.