Teams Integration
Handle email without leaving Microsoft Teams
MailFellow sends emails to your Teams channels as Adaptive Cards. Your team reads, discusses, and replies from Teams. Customers receive a standard email reply.
Free 7-day trial · No credit card · Works with Microsoft 365 and Exchange
Email and Teams are two separate worlds
Your team collaborates in Teams. But customer emails live in Outlook, where only one person at a time can deal with them.
Tab juggling
You flip between Outlook and Teams dozens of times a day. Every switch breaks your focus and slows your team down.
Emails get buried
Nobody knows if that support email was handled. It sits in one person's inbox while the rest of the team is blind.
Slow replies
Customers wait while your team figures out who should respond. By the time someone replies, the moment has passed.
Zero visibility
You can't see email status without asking. No dashboard, no assignments, no way to know what's open or overdue.
Your inbox, inside Microsoft Teams
Emails arrive as Adaptive Cards with action buttons. Your team discusses in threads and replies with one click. The customer gets a normal email.
Everything in one place
Emails land in the Teams channel your team already watches. No tab switching, no context loss.
Every email tracked
Assigned, resolved, or pending. Every email's status is visible to the whole team in real time.
Reply in seconds
Type in the Teams thread. MailFellow sends it as a real email from your address. The customer never knows the difference.
Full visibility
Dashboard shows every email's status across all channels. Know what's open, who's handling it, and how fast you're replying.
Designed for Microsoft Teams workflows
Built for organizations that standardize on Microsoft 365.
Rich Adaptive Cards
Every email appears as a formatted Adaptive Card showing the sender, subject, body preview, attachments, and action buttons. Cards support Reply, Assign, and Resolve actions right from the card itself.
Reply from threads
Type your response in the Teams thread and MailFellow sends it as a real email. Discuss internally with your team before replying. The customer only sees the final answer.
Action buttons
Each Adaptive Card includes buttons for resolve, assign, and block. One click and the action is taken. No commands to learn or remember.
Channel routing
Route different email addresses to different Teams channels. Support emails go to the support channel, sales to the sales channel. Keep conversations organized.
Tab integration
Pin the MailFellow dashboard as a tab in any Teams channel. Access analytics, settings, and email history without leaving Teams.
SSO-ready
Works with your existing Microsoft 365 authentication. No separate login, no extra passwords. Your team is ready to go from day one.
How it works
Connect your mailbox, select a channel, and go. Setup takes about two minutes.
Connect your email
Link your Microsoft 365, Outlook, Gmail, or IMAP account. OAuth for Microsoft and Gmail, app password for IMAP.
Connect Teams
Add MailFellow to your Teams workspace and select the channel for incoming emails.
Read and reply
Emails appear as Adaptive Cards. Reply in threads, click action buttons, and collaborate with your team.
Organizations using MailFellow with Teams
Whether you're handling support, closing deals, or running operations, MailFellow fits your workflow.
Customer Support
Route support@ to your support channel. Your team sees every ticket, assigns owners, and resolves issues without leaving Teams.
Sales
Inbound leads appear in your sales channel instantly. Reps reply within minutes instead of hours, and the whole team sees pipeline activity.
Operations
Vendor emails, invoices, and logistics updates, all visible in one channel. No more digging through Outlook to find that shipping confirmation.
Frequently asked questions
Does it work with Microsoft 365 and on-premise Exchange?
Yes. MailFellow supports Microsoft 365 via OAuth and on-premise Exchange via IMAP. Both methods are supported during setup.
Can I add MailFellow as a Teams tab?
Yes. Pin the MailFellow dashboard as a tab in any Teams channel for quick access to analytics, settings, and email history.
Does it support Teams mobile?
Yes. Email notifications and Adaptive Cards work on the Teams mobile app. You can read and reply to emails from your phone.
How much does MailFellow cost?
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Is my email data secure?
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are forwarded to your chat platform in real-time. Your data stays yours.
Your team already runs on Teams. Add email to it.
Start your free trial. Your team will be reading and replying to emails from Microsoft Teams today.