A shared inbox, minus the overhead
Early teams don't need a heavy help desk — they need everyone to see the important email and answer it fast. MailFellow puts support, sales, and ops email in the Slack or Discord you already live in.
Free 7-day trial · No credit card · From $9/month
Early-stage email lives in too many inboxes
At a small company, important email hides in three founders' inboxes and nobody has the full picture. The usual fixes don't fit.
Scattered across inboxes
support@, sales@, and hello@ get forwarded to personal inboxes. No one knows what has been answered or what is still waiting.
Slow when it matters most
Your first customers and biggest leads email you directly. A reply that takes two days can cost a deal you can't afford to lose.
Help desks cost too much
Per-seat help-desk pricing and annual contracts are built for big support orgs, not a five-person team watching every dollar.
No time to set one up
You're shipping product, not running an onboarding project. A tool that takes a week to configure never gets configured.
A shared inbox that fits a small team
Bring every important address into the Slack or Discord you already have open. Everyone sees it, anyone can answer, and it costs less than lunch.
Everything in one channel
Route support, sales, and ops email into a channel the whole team watches. No more "did anyone reply to this?" in standup.
Answer in two minutes
Reply straight from chat as a normal email from your address. The customer never knows it ran through Slack.
Priced for startups
From $9/month with a free trial and no credit card to start. Invite the whole team into the channel — no per-seat surprise.
Grows with you
Start with one inbox, then add routing rules, SLAs, and dashboards when you need them. No painful migration to a heavier tool later.
Just enough inbox, nothing you don't need
The essentials of a shared inbox, minus the bloat of an enterprise help desk.
Two-minute setup
No onboarding project. Connect a mailbox, pick a channel, done. Your team is answering email together today.
One shared view
Everyone sees every email and who's handling it. No silos, no blind spots, no forwarding.
Light-touch assignment
Claim an email or assign it to a teammate with one click, so two people never reply to the same lead.
Startup pricing
From $9/mo with a free trial. Bring the whole team in without watching the seat count.
Routing when you need it
Send sales@ to #sales and support@ to #support the day you decide to split them out. No re-platforming.
Scales up cleanly
Add SLAs, CSAT, and dashboards as you grow into them — the same tool carries you from five people to fifty.
See the plans or start with the setup guide.
Set up in your next coffee break
No IT, no migration, no contract. Three steps and your team shares an inbox.
Connect a mailbox
Link support@, hello@, or any address and pick the channel it should land in. Two minutes, no IT required.
Invite the founders
Add your team to the channel. Everyone can read, claim, and reply from day one.
Move fast
Email shows up in chat. See it, claim it, and answer in seconds — together, from wherever you work.
Frequently asked questions
Is MailFellow affordable for a small team?
Yes. Plans start at $9/month with a free 7-day trial and no credit card required to start. It is designed to be the simplest, lowest-overhead way for a small team to handle email together.
Will it scale as we grow?
Yes. Start with one inbox and channel, then add more email accounts, team members, routing rules, SLAs, and dashboards as you grow — without migrating to a heavier tool.
Do we need to set up a help desk first?
No. There is nothing to install for your team beyond the chat app you already use. Connect your mailbox, pick a channel, and you have a shared inbox in about two minutes.
Can the whole team use one plan?
Yes. Invite your whole team into the channel on a single plan. MailFellow does not charge per agent, so adding a teammate never bumps your bill.
Does it work with our current mailbox?
Yes. MailFellow connects to your existing mailbox over standard email protocols, so you keep the address and provider you already use — there is nothing to migrate.
Move fast on every email
Free for 7 days. No credit card. The lowest-overhead shared inbox for a small team.