Support customers in any language
MailFellow automatically detects the language of incoming emails, translates them for your team, and translates your replies back. Serve customers in 15+ languages without hiring multilingual staff.
Auto-detect language
MailFellow uses AI to identify the language of every incoming email. The detected language is shown as a tag on the message card in your channel, so your team always knows what they are dealing with before reading.
Translate incoming emails
Non-English emails are automatically translated and displayed alongside the original text. Your team reads and discusses every email in the language they are comfortable with, directly in Slack, Discord, or Teams.
Translate replies back
Write your reply in English (or your team's language), and MailFellow translates it back to the customer's language before sending. The customer receives a natural reply in their own language every time.
Contact language memory
MailFellow remembers each contact's preferred language. Future emails from the same sender are translated automatically with no extra setup. Supports Spanish, French, German, Portuguese, Japanese, Korean, Chinese, Arabic, and more.
Go global without the language barrier
Start your 7-day free trial. No credit card required.