Bring email into your community
Your community lives in Discord or Telegram, but partnership, support, and moderation email still lands in a personal inbox nobody checks. MailFellow puts that email in front of your mod team, where they already are.
Free 7-day trial · No credit card · Works with Discord, Telegram & 4 more
Your community is in chat, your email isn't
You run everything in Discord or Telegram, but the inbox behind your community sits somewhere nobody opens. The important stuff arrives by email anyway.
An inbox nobody checks
partnerships@ and support@ forward to one founder's personal email. It gets buried under newsletters and checked once a week, if that.
Missed sponsorships
Brands and partners reach out by email. A sponsorship offer left unanswered for a week is one that goes to another community.
Volunteers can't pitch in
Your mod team would happily help with email, but it's locked in one person's inbox they can't even see.
Stuck switching apps
Mods live on their phones in Discord and Telegram. Asking them to also watch a separate email client means it just doesn't happen.
Put email where your community lives
MailFellow drops partnership, support, and moderation email straight into the channel your mod team already watches — on the platform they already run on.
Where your mods already are
Email lands in Discord or Telegram, so moderators never leave the platform your community runs on.
Catch every opportunity
Sponsorship and partnership email appears in a channel your team actually watches, so the valuable ones get a fast reply.
Moderate as a team
Your whole mod team can see, discuss, and answer email together instead of relying on one person's inbox.
Keep streams separate
Routing rules send partnerships@ to one channel and support@ to another, so the right mods handle the right messages.
Made for the way communities run
Everything a moderator team needs to handle community email without leaving chat.
Discord & Telegram native
Email arrives in the platform your community already runs on, so your moderators never leave their home base.
Catch every partnership
Sponsorship and partnership emails are too valuable to miss. They land in a channel your team actually watches.
Moderate together
Your whole mod team can see, discuss, and respond to email as a group instead of relying on one person's inbox.
Separate by inbox
Routing rules send partnerships@, support@, and reports@ to different channels so each goes to the right mods.
Reply without the password
Mods answer from the community address with set permissions — no shared password, no access to a personal inbox.
Flag the VIPs
Mark key senders as VIP so partner and sponsor email is highlighted the moment it arrives.
From inbox to channel in three steps
Connect your community address once and email starts flowing to your mods automatically.
Connect your address
Link partnerships@, support@, or hello@ and choose the Discord or Telegram channel it should flow into.
Add your mod team
Bring in your moderators and set who can reply and who just keeps an eye out.
Handle it together
Email arrives in chat as interactive messages. Discuss, assign, and reply as a team — without leaving your community.
Frequently asked questions
Which community platforms does MailFellow support?
MailFellow works with Discord and Telegram — where most communities already live — as well as Slack, Microsoft Teams, WhatsApp, and Mattermost. Email from your community address lands right in the channel your moderators watch.
Can moderators reply as a team?
Yes. Partnership, support, and moderation email appears in a channel where your mod team can discuss and reply in threads. The reply goes out as a normal email from your address.
Can I separate partnership email from support?
Yes. Routing rules let you send partnerships@ to one channel and support@ to another, so the right people handle the right messages.
Do moderators need access to the email account?
No. Moderators reply from chat through MailFellow, sent as a normal email from your community address. There is no shared password and no access to a personal inbox.
Is it affordable for a community?
Yes. You can start on a free 7-day trial with no credit card, and paid plans begin at $9/month — affordable even for a volunteer-run community.
Put email where your community lives
Free for 7 days. No credit card. Works with Discord, Telegram, and four more.