Automate the emails your team handles every day
MailFellow lets you create rules that route, reply, tag, assign, and resolve emails automatically. Less manual work. Faster responses.
Free 7-day trial · No credit card · Rules start working immediately
The same emails. The same actions. Every single day.
Your team handles the same types of emails over and over. Manual triage is slow and nobody does it the same way.
Repetitive tasks
Same emails, same actions, every single day. Your team is doing the same manual work on repeat instead of focusing on real problems.
Slow first response
Your customer waits while someone manually triages the inbox, figures out who should handle it, and finally fires off a reply.
Inconsistent handling
Different people handle the same type of email differently. No standard process means unpredictable results and frustrated customers.
No auto-reply after hours
Emails that arrive outside business hours just sit there. No acknowledgement, no ETA, no response until someone shows up in the morning.
Set a rule once. It runs forever.
If-then rules handle routing, replies, assignments, and resolutions automatically. Your team focuses on emails that actually need a human.
Rules handle it
Build if/then automation for common actions. When a condition matches, the rule fires automatically. No human required.
Instant response
Auto-acknowledge emails the moment they arrive. Customers know their message was received before your team even opens their laptop.
Consistent process
Same type of email, same automated workflow, every time. No variation, no guesswork, no training required.
24/7 coverage
Automation works even when your team doesn't. Rules run around the clock so emails are never just left sitting unanswered.
Automation that fits your workflow
Powerful automation tools built for teams that want to work smarter, not harder.
Rule builder
Create if/then rules with conditions on sender, subject, body, or category. When conditions match, trigger one or more actions: assign, tag, reply, route, or resolve. Complex logic made simple.
Auto-assign
Route incoming emails to the right person automatically. Assign by sender domain, subject keyword, or email address. Your team picks up emails already assigned, not from a shared pile.
Auto-reply
Send templated responses to common questions automatically. FAQ-style emails get answered instantly. Schedule replies for business hours or run them around the clock. Your call.
Auto-resolve
Automatically close emails that match spam or newsletter patterns before they clutter your queue. Keep your inbox clean without lifting a finger. Rules stay in your control.
How it works
Define your rules, and MailFellow applies them to every incoming email. No code required.
Define rules
Set conditions and actions in the dashboard. Choose what to match and what to do when it matches.
MailFellow watches
Every incoming email is automatically checked against your rules in real time, the moment it arrives.
Actions fire
Matching emails are handled automatically: assigned, replied to, tagged, or resolved without anyone touching them.
How teams use email automation
Email automation that fits the way your team already works.
Customer Support
Auto-acknowledge every ticket instantly, then route by category. Support team picks up pre-sorted, pre-acknowledged emails and responds faster.
E-commerce
Auto-reply to order status questions with a templated response linking your tracking page. Customers get answers immediately without tying up your team.
SaaS
Auto-resolve transactional and notification emails before they hit your queue. Keep the inbox clean so your team only sees emails that need a real response.
Frequently asked questions
How complex can rules be?
Rules can have conditions on sender, subject, body, and category. Each rule can trigger multiple actions: assign, tag, reply, and resolve all at once.
Can I set up an auto-reply for after hours?
Yes. You can schedule auto-reply rules for specific time windows, like outside business hours or on weekends. Your customers get an instant acknowledgement even when no one is online.
Will automation override manual actions?
No. Manual actions always take priority. If a teammate manually assigns or resolves an email, automation rules will not overwrite that decision.
How much does MailFellow cost?
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Is my email data secure?
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are processed in real-time and your data stays yours.
Less busywork. More real work.
Start your free trial. Your first automation rule can be live in under a minute.