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Quick Replies

Quick replies let you send pre-written responses with a single slash command. Create templates for common replies, assign a shortcut to each, and use them from Discord or Slack without typing the full message every time.

Creating a quick reply

  1. Go to Settings > Quick Replies
  2. Fill in the form:
    • Shortcut:a short keyword you will type in the command (e.g. thanks, refund, eta)
    • Title:an optional label to help you remember what the reply does
    • Body:the email text that will be sent
  3. Click Add Quick Reply

You can edit an existing quick reply by adding a new one with the same shortcut. The old body and title will be replaced.

Using quick replies

Open an email thread in your Discord or Slack channel and run:

/mailfellow quick <shortcut>

For example:

/mailfellow quick thanks

MailFellow fetches the saved body, appends your signature, and sends it as an email reply in that thread. You get a confirmation message when it is sent.

What happens behind the scenes

  1. MailFellow looks up the email thread you are in
  2. It checks that you are an authorized member for the account
  3. It fetches the quick reply body by shortcut
  4. Your signature is appended (if you have one set in your profile)
  5. If translation is enabled and the thread is in another language, the reply is translated automatically
  6. The email is sent and you see a confirmation

Tips

  • Keep shortcuts short and memorable: thanks, hours, reset, followup
  • The body is sent as plain text, so keep formatting simple
  • Quick replies work the same way as regular replies. The recipient sees a normal threaded email
  • If the shortcut does not exist, you will see an error message with a link to create it

Managing quick replies

All your quick replies are listed on the Quick Replies settings page. From there you can:

  • Add new quick replies
  • Edit by re-adding with the same shortcut
  • Delete replies you no longer need

Quick replies are per email account, so each connected inbox has its own set of templates.